Ny International Association of Machinists and Aerospace Workers (IAM), izay misolo tena ny mpiasan'ny serivisy mpanjifa maherin'ny 8,000 ao amin'ny Southwest Airlines Co., dia nanambara androany fa nifidy ny mpikambana ao aminy ny fifanarahana vaovao dimy taona.
"Ny mpiasanay dia miasa mafy amin'ny fikarakarana ny mpanjifanay isan'andro, ary izany dia vao mainka miharihary mandritra ity vanim-potoanan'ny fialantsasatra be atao ity," hoy i Adam Carlisle, filoha lefitry ny fifandraisan'ny mpiasa ao amin'ny Southwest Airlines.
“Tena faly aho fa afaka manome valisoa azy ireo amin'ity fifanarahana vaovao ity, izay mampiseho ny sandany entin'izy ireo any Atsimo Andrefana ary natao hanomezana fahafaham-po fanampiny amin'ny fampandehanana ny zotram-piaramanidinay.”
This contract covers Southwest’s Customer Service Agents, Customer Representatives, and Source of Support Representatives, who are keenly focused on delivering world-class Hospitality and Customer Service.
These valued Employees support Customers during their Southwest journey, whether that’s taking a phone call to change a Customer’s travel plans or assisting a Customer or Fellow Employee on the ground at one of the airports Southwest serves.
The new contract becomes amendable on Dec. 15, 2027.
