To avoid long waiting times at the security checkpoints, you should also check in your hand luggage at the baggage machines if possible. For flights with very high occupancy rates, Lufthansa passengers receive a message by e-mail before departure that they can check in their hand luggage free of charge. Less carry-on baggage at the gate and in the cabin ensures smooth boarding and contributes to a punctual departure.
Lufthansa offers special services for families to start their vacation in a relaxed manner: Parents with small children can use the family check-in areas in Frankfurt. Lufthansa employees at the particularly family-friendly counters 65 to 68 in Hall A accept baggage and strollers. However, it is always advisable to reserve seats and use online check-in from 23 hours before departure.
Passenger health and safety is a top priority. A comprehensive hygiene protection concept, which the Lufthansa Group introduced at the beginning of the pandemic, continues to ensure safe flying. Both product and procedures along the entire travel chain were adapted to customer wishes and regulatory requirements. Ground and on-board procedures have been modified to reduce direct contacts. In addition, Lufthansa Group Airlines aircraft are equipped with so-called HEPA filters, which clean the cabin air of impurities such as dust, bacteria and viruses, making it comparable to that in an operating room.
Travelers are asked to inform themselves in advance about the applicable regulations. The mask requirement also applies to vaccinated and recovering persons.
Those who are still planning a trip now can do so with the airlines of the Lufthansa Group without any worries. Full flexibility in rebooking options continues to apply. All airline fares can continue to be rebooked free of charge as often as desired until July 31, 2021, if the rebooking is also made by then. After that, passengers can rebook their ticket one more time free of charge. The newly booked flight can be within the entire ticket validity up to one year in the future. The route can also be changed at will, depending on availability.
